Ascot Grange Hotel and Voujan Restaurant Reviews

4.5
out of 5

28th May 2026, guest from Victoria:
"Great hotel, I stay here often with no complaints, but my most recent stay was miserable during a heatwave. Having the window open was not sufficient to cool the room, and no fans were provided. I ..."

28th May 2026, guest from Victoria:
"Great hotel, I stay here often with no complaints, but my most recent stay was miserable during a heatwave. Having the window open was not sufficient to cool the room, and no fans were provided. I arrived quite late so couldn’t go to the store to purchase a fan or ask staff if they had one, so maybe they provide some upon request but I wasn’t able to do that."

Tip:
"Definitely bring a fan if you decide to stay here during a heatwave. In normal temperatures a great affordable hotel."

Ratings:

Location

Cleanliness

Service/Staff

Facilities

Would Recommend: Yes

Owner Response
Dear Gabriela, Thank you very much for your continued support and for taking the time to leave us such thoughtful feedback. We are truly pleased to hear that you normally enjoy your stays with us, though we are very sorry that your recent visit was uncomfortable due to the heatwave. We completely understand how difficult the unusually high temperatures were, especially arriving late in the evening. Your comments are very helpful, and we will certainly take them on board as we look into improving guest comfort during warmer periods. We do have fans available upon request whenever possible, and we apologise that this was not communicated clearly during your stay. We genuinely appreciate your understanding and your continued loyalty to the hotel, and we very much hope to welcome you back again soon for a far more comfortable visit. Kind regards, Ascot Grange Hotel

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5.0
out of 5

9th May 2026, guest from Tamworth:
Customer submitted no comment.

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5.0
out of 5

17th April 2026, guest from Nottingham:
"Friendly and hospitable staff. We particularly enjoyed our breakfast in the Voujan Restaurant, thanks! "

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4.0
out of 5

13th April 2026:
"We had a very pleasant two night stay here. The triple room we had requested was clean, warm and cozy with very comfortable beds. The en- suite bathroom was perfectly functional if somewhat sma ..."

13th April 2026:
"We had a very pleasant two night stay here.
The triple room we had requested was clean, warm and cozy with very comfortable beds.
The en- suite bathroom was perfectly functional if somewhat small.
The continental breakfast was very abundant, with fruit juice, a wide selection of cereals, sweet products and fruit and yoghurt. The very attentive staff offered a choice of freshly prepared toast, croissant or crumpets and tea or coffee . They kindly made some gluten free toast for my daughter on prior request on our arrival.
The ample on site parking was perfect.
All the staff were very friendly, efficient and accommodating.
We would definitely come back here again.
"

Tip:
"Although the Hotel is set back a way from the main road there is a constant heavy volume of traffic which could be a problem for light sleepers. In this case I would recommend requesting a room which looks onto the back. "

Ratings:

Location

Cleanliness

Service/Staff

Facilities

Would Recommend: Yes

Owner Response
Thank you so much for your kind and detailed feedback. We’re delighted to hear that you had such a pleasant two-night stay with us. It’s wonderful to know that you found your room clean, warm, and comfortable, and that you enjoyed our breakfast selection. We’re especially pleased that our team could accommodate your daughter’s gluten-free request—our staff always strive to ensure every guest feels well looked after. We also appreciate your comments about the parking and our team. Your kind words about our staff mean a great deal, and we’ll be sure to share your feedback with them. We would be thrilled to welcome you back again in the future.

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5.0
out of 5

5th April 2026, guest from Nottingham:
"Excellent communication with the host once booking was made, up to our stay and during our stay. Lovely rooms, friendly, helpful, professional staff who made us feel welcome. I would recommend th ..."

5th April 2026, guest from Nottingham:
"Excellent communication with the host once booking was made, up to our stay and during our stay.
Lovely rooms, friendly, helpful, professional staff who made us feel welcome. I would recommend this hotel."

Tip:
"Excellent quiet location but close enough to Headingley and Leeds City centre."

Ratings:

Location

Cleanliness

Service/Staff

Facilities

Would Recommend: Yes

Owner Response
Thank you for your kind review. We’re so pleased to hear that you found communication clear and helpful throughout your booking and stay. It’s wonderful to know you enjoyed the rooms and felt welcomed by our team. Your comments about our staff being friendly, helpful, and professional are greatly appreciated, and we’ll be sure to share your feedback with them. Thank you for your recommendation—we hope to welcome you back again soon.

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Location:	4.6
Cleanliness:	4.6
Service/Staff:	4.7
Facilities:	4.2