Rosemount Hotel

4.6 out of 5

1187 reviews

0% recommend

4.5 location

4.8 staff/service

4.7 cleanliness

4.3 facilities


Guest from Glasgow
18th October, 2020

4.8 of 5

Had a great time staying here. Very central location and Keith, Anne Verena and Martin couldn't do enough for us. Felt very safe with Covid restrictions and organised very well across the hotel. Would stay again!

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Tips for other travellers
Queen's View ; Atholl Arms for lunch ; The Hermitage ; walk down by the Dam and walk at the Golf Club
Messages
Owner Response
Hello and many thanks for your comments. It's difficult to explain how important it is for us to know that our guests have had the best of stays, and especially that they feel very safe during their stay. Our day is simply not right if we feel we got it wrong and we'll move mountains to correct that. I think people who are as dedicated and focussed on their guests as our wonderful team are, get their fine-tuning from feedback and it really helps us get into the right gear, each day. Your tips for places to visit are highly valuable and it's great to know that you'd like to come back. We look forward to that.

Guest from Kirkcaldy
13th October, 2020

4.8 of 5

Staff couldn't do enough for us made us feel very welcome and food was really nice. Thank you.

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Hello and thank you very much for your comments and feedback. We appreciate your comments and are pleased that our attention was appreciated. Food is also a very important part of a stay away, so we are delighted to see that you also enjoyed your meals with us. Do come again very soon. The area changes with the seasons so there is much to re-visit and stunning new ground to cover. Best wishes for a cosy Winter.

Guest from Fort William
10th October, 2020

4.5 of 5

We were made to feel very welcome as were our two dogs. The suite had a door opening directly to the outside which was very convenient with the dogs meaning we didn’t have to traipse along hotel corridors with them. We were asked to preorder our meals which I have never had to do before but I actually really liked. Our suite was comfortable with a good en-suite wetroom with a powerful shower.

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Hello there! Funnily enough, I have just responded to you on facebook, apologising for not having had time to chat because of needing to adjust the business to the impending new restrictions. I was very concerned that you had had a good time and so it's really good to read your review. We worry about aksing guests to pre-order dinner. It allows us to cut the numbers working in the kitchen, helping with distancing and keeping our staff safe. How satisfying to note that you actually liked to do things this way! I'm delighted to see that you were comnfortable and enjoyed your shower. That's really quite important. We hope to see you folks again soon. Stay safe and well.

Guest from Wittlich
8th October, 2020

5.0 of 5

The staff was so kind, the food was tasty, the rooms very clean and cosy - I had a fabulous time!

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Hello there! Thank you so much for your review. It means everything to us that you enjoyed your stay. We hope your trip to Vienna was pleasant and we wish you every luck with your dance ventures in the future. Your latest idea sounds amazing. I hope it comes to Pitlochry. I think we would be ideal. Stay safe and well and do come back to see us!