Rosemount Hotel

4.6 out of 5

1424 reviews

0% recommend

4.5 location

4.9 staff/service

4.7 cleanliness

4.4 facilities


Guest from Kirkcaldy
9th June, 2024

5.0 of 5

We were given a lovely warm welcome. Dinner was excellent. The staff were very helpful and friendly.

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Thank you for a welcome review. It means everything to us that you completely enjoyed every aspect of your stay. It would be great to see you again.

Guest from Ely Cambridgeshire
6th June, 2024

5.0 of 5

Friendly helpful staff. Good selection of food and wine

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Thank you for taking trouble to send a review. It's great to know that you have enjoyed your stay. Please come again soon.

Guest from Livingston
1st June, 2024

3.5 of 5

Rooms were small but comfortable. Difficult to find a socket for kettle near the drinks area. No place to put toiletries in the shower Breakfast could be available from earlier

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: No
Messages
Owner Response
Thank you for helping us understand our guests potential needs a little further by sending your review. I regret that we could not have made clear the availability of larger rooms than the Economy and Regular rooms booked. There is a reasonable explanation of each of the rooms on our booking platform, but I would be grateful if you might let us know how we could have explained the choice of room size a little better. Breakfast was offered from 8am with an opportunity to have tea, toast etc a little earlier. Prior to this, a bagged breakfast to go is on offer. It was offered, but not required by yourself

Guest from Cranebrook
29th May, 2024

5.0 of 5

Lovely place to stay staff are very friendly and helpful Breakfast was great

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Thanks for letting us know that you enjoyed your stay. It's very important for us to be aware of the things that our guests enjoy as we work daily to improve everything that we do. Please visit us again soon.