Rosemount Hotel

4.6 out of 5

1437 reviews

0% recommend

4.5 location

4.9 staff/service

4.7 cleanliness

4.4 facilities


Guest from
20th July, 2024

4.5 of 5

We were looked after by brilliant and caring owners and staff, they did everything they could to make us feel welcome. Would certainly visit again if in that area.

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Mike - Thank you so much for a fabulous review. It was a real pleasure have you stay and we're thrilled to note that you would visit us again if in the area. Best wishes from us all.

Guest from Kilmarnock
16th July, 2024

5.0 of 5

First class in all aspects from check in to signing out.

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Thank you, William, for your resounding approval of your stay. Returning visitors are like family to us, so your approval is especially precious. It was great to see you make some memories with your folks and to host your time together. Have a lovely Summer (looks like it may have arrived, at last!)

Guest from North Ayrshire
16th July, 2024

4.0 of 5

ENJOYED OUR STAY AT THE ROSEMOUNT HOTEL . WE STAYED BB , THE BREAKFAST WAS MORE THAN ADEQUATE, ALTHOUGH THE LINK SAUSAGE WAS A BIT SPICY FOR OUR TASTE. THE ROOM WAS OK , BUT THE DOUBLE BED WAS MORE SUITED TO A SINGLE ROOM THAN A DOUBLE . WE COULDN'T GET THE WINDOW OPENED, AS A SUBSEQUENT, CONDENSATION WAS RUNNING DOWN THE INSIDE OF THE WINDOWS . FAN IN THE BATHROOM WASN'T WORKING WHICH PROBABLY ADDED TO THE PROBLEM.

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Tips for other travellers
HOTEL IS GOOD FOR THE MONEY WE PAID , JUST A FEW NIGGLY PROBLEMS THAT SPOILT THE OCCASION BEING PERFECT .
Messages
Owner Response
Hello and thank you so much for sending us a review to alert us about the situation with your room ventilation. It looks as though there was a perfect storm of conditions, with a failing fan causing a build of moisture, which in turn may have caused the wooden window frame to expand and tighten. Unseasonably cold weather would, in these conditions, cause condensation of air from a warm, moister than usual room onto cold glass. The fan is fixed, now, but its must have been a nuisance for you and we apologise most sincerely.

Guest from Forfar
15th July, 2024

5.0 of 5

During our short stay at the weekend, we were very pleased to have chosen your hotel. We found the accommodation, food and staff to be excellent and with hopefully return for a longer stay in future.

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Tips for other travellers
We thoroughly recommend this hotel.
Messages
Owner Response
Hello Douglas. It was such a delight to read your review! We all work vigorously hard, each day, aiming at this level of good experience for each of our guests, so it's very satisfying to read that we have succeeded for you both. Holidays are so important, nowadays and it's an honour to be part of our visitors having a really great time. Please come and see us again very soon. Best wishes.