Rosemount Hotel

4.6 out of 5

1167 reviews

0% recommend

4.5 location

4.8 staff/service

4.7 cleanliness

4.3 facilities


Guest from Huntly
19th September, 2020

5.0 of 5

Lovely hotel,very friendly and helpful staff,and worked well with all aspects of COVID-19.Food was excellent,and breakfast amazing.We will definitely be back.

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Many thanks for feeding back with your impressions of your stay. We're delighted that you enjoyed your food and found our staff friendly and helpful. It looks like you had just the kind of experience we work hard for all of our guests to enjoy. We all love helping our guests have the best possible time, both in Pitlochry and at the hotel, so it's great to read your comments. Please visit us all again very soon. Stay safe!

Guest from Kerriemuir
17th September, 2020

5.0 of 5

Friendly, welcoming staff. Consistently helpful - nothing too much trouble. Secure cycle store. Very comfortable beds and room. Thank you!

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Hello and many thanks for your comments. We are totally focussed on giving our guests the best possible experience in the current, difficult situation and are delighted that we achieved this for you. It was a true pleasure to have you to stay and we hope that we can do it all over again at some future date. Stay Safe!

Guest from Burntisland
15th September, 2020

5.0 of 5

excellent welcome very efficient staff and really friendly food was really good

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Hello there and thank you so much for sending a review. It is a double pleasure for us to read that you had a good time with us, because we enjoyed your company in the process. Please come and see us again very soon. Best wishes, Anne and the team at Rosemount

Guest from Langholm
14th September, 2020

5.0 of 5

Staff very helpful and friendly, going the extra mile (literally!) to serve us meals in our room. Thank you.

Ratings

Location
Cleanliness
Staff/Service
Facilities
Would Recommend: Yes
Messages
Owner Response
Thank you very much for sending your review.It is our prime concern that our guests have their expectations met and exceeded on a daily basis. The accomplishment of this aim has occasionally proved an interesting challenge in the current health crisis, but it brings great delight when we see that we have succeeded. Please visit us again very soon. It would be a real pleasure to have you stay again. Best wishes, Anne and the team from Rosemount