Read our customer reviews


4.5
out of 5
340 reviews
96%
recommend us
Location: 4.6
Cleanliness: 4.6
Service/Staff: 4.7
Facilities: 4.3
5.0
out of 5

15th August 2024, guest from Wolverhampton:
"This was our second visit to the Firs Hotel. Booked 3 different rooms, all clean and comfortable, staff very friendly and breakfast enjoyed by us all. "

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4.5
out of 5

24th July 2024, guest from Feltham:
Customer submitted no comment.

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4.8
out of 5

18th July 2024, guest from Bristol:
"I could feel the mattress springs which made the bed uncomfortable and the room soundproofing was inadequate. I could hear the guest above me snoring all night and guests in other rooms moving around."

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4.8
out of 5

1st July 2024, guest from Gloucester, Uk:
"The staff were polite, rooms clean and breakfast really good- accomodating a gluten free vegetarian with no issues. "

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4.0
out of 5

28th June 2024, guest from Bristol:
"Lovely breakfast, coffee and service. The room was rather hot but just manageable with the ceiling fan and windows open. "

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