Read our customer reviews


4.5
out of 5
247 reviews
96%
recommend us
Location: 4.5
Cleanliness: 4.6
Service/Staff: 4.7
Facilities: 4.3
4.5
out of 5

18th May 2022, guest from Oldbury:
"It was our first time staying at the Firs hotel and it was amazing. The hotel was clean and tidy. The staff were amazing. They couldn't do enough for you. Meena was very welcoming on our arrival. ..."

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5.0
out of 5

16th May 2022, guest from Sunderland:
"Great stay as usual, many thanks."

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4.0
out of 5

21st April 2022, guest from Leeds:
Customer submitted no comment.

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1.8
out of 5

4th April 2022, guest from Ipswich:
"We booked 2 rooms and there was no heating when we returned at 9pm. Both rooms were freezing and overnight temp dropped to -3deg C so this is unacceptable for a 3 star hotel. My room was at the b ..."

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5.0
out of 5

3rd April 2022, guest from Gateshead:
"I have been coming to this hotel for nearly thirteen years....On a once or twice yearly visit....Average length of stay six nights... The owner and staff, have always been first class, ensuring a ..."

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